Getting Back At Big Companies

Verizon Wireless


You know who sucks?  Cell phone companies suck.  They've spied on their customers, they have outrageous fees for cancellation, the plans suck (that is, you either spend more money for minutes you don't use, or you get a plan where you end up going over every month).  The list goes on.

One thing i've realized is that if you elect to rate the customer service you've received on a call you've made to get some help from their cell phone company, you can use the opportunity to get back at the whole company.  To do this, first give very low marks for the customer service.  They may have answered all of your questions, but that doesn't you like the company's policy.  Later, someone from the company will call you back and ask you what the problem was.   This is your chance to vent about all the miserable fees, the shitty plans, and the spying.  Furthermore, once enough people do this, the company will no longer be able to boast, 'best in customer service.  The only reason they qualify in the first place is because the agent isn't responsible for the bad plans, etc.  But fuck them.  And fuck the whole company.  They're experts at ripping us off and cheating our privacy.  If you gotta use some cog to get the point across, do it.  

Netflix

Netflix is a company that will ask you when you sent back your last dvd.  If you answer the earliest possible date listed, instead of the date you actually sent it, you may end up with an extra dvd a week they will send to placate you for the 'late' service.

There's your homework.  Thanks for reading.

Albert Goldbarth Quote

"Is it going to be important to poetry in the future?  It will be important to everything in the future.  Your grandchildren will wake up in the morning to the sound of the computer screen, the computer screen will lead them into their breakfast, will lead them into and become the entirety of their jobs where they will sit facing that screen that has the approval of the government and of the advertising industry behind it.  They will be there for their 8-hour day--their personal lives, their sex lives, their parental lives will all occur on and through that screen.  They will come home, they will watch that screen for government and advertising-world-approved entertainment, they will fall asleep again.  Will that computer be important to poetry and art in general? Oh yes--But it won't be my poetry.  It won't be anything that i care about and i imagine i won't be here to see the full fruition of that vision." --Albert Goldbarth